What to Do After a Cyber Breach: UK Business Guide

If your business has experienced a cyber breach, act quickly. Contain the threat, preserve evidence, assess what data was affected, notify the ICO within 72 hours if personal data was involved, and engage professional incident response support.

See Step-by-Step Guide

Direct Answer

After a cyber breach: (1) contain the threat by isolating affected systems, (2) preserve evidence for investigation, (3) assess what data and systems were affected, (4) report to the ICO within 72 hours if personal data was compromised, (5) notify affected individuals if there is a high risk to their rights, (6) engage professional incident response support, (7) report to Action Fraud if a crime was committed. Speed matters — the first 24 hours are critical for limiting damage and meeting your legal obligations.

Step-by-Step: After a Cyber Breach

Follow these steps in order after discovering a breach.

1. Contain the Threat

Isolate affected systems from the network immediately. Do not shut them down — this may destroy evidence. Disconnect from the internet if necessary.

2. Preserve Evidence

Do not delete, modify, or rebuild affected systems. Logs, malware samples, and system states are critical for investigation and may be needed for legal proceedings.

3. Assess the Impact

Determine what data was accessed, stolen, or encrypted. Identify which systems were affected and whether the threat is still active.

4. Notify the ICO

If personal data was compromised, you must report to the ICO within 72 hours. Use the ICO's self-assessment tool to determine whether your breach meets the reporting threshold.

5. Notify Affected Parties

If the breach poses a high risk to individuals' rights and freedoms, you must notify them directly and without undue delay.

6. Get Professional Help

Engage an incident response provider to investigate the breach, eradicate the threat, and guide recovery. AMVIA provides emergency IR support to UK businesses.

Breach Response: DIY vs Professional IR

Comparing outcomes when handling a breach internally versus engaging professional support.

Feature
DIY ResponseInternal staff only
Professional IR£5K–£30KRecommended
Threat fully eradicatedUncertainVerified
Evidence preserved for legalOften lost
Root cause identifiedRarely
ICO-compliant documentationUnlikely
Recovery timeWeeksDays
Prevents recurrenceUncertain

Frequently Asked Questions

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Call our incident response team immediately. Available 24/7 for UK businesses.