What Is Ransomware? A Guide for UK Businesses

Ransomware is malicious software that encrypts your files and demands payment for the decryption key. It is the most financially damaging cyber threat facing UK businesses, with attacks increasing in frequency and sophistication year on year.

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Direct Answer

Ransomware is a type of malware that encrypts a victim's files, rendering them inaccessible, and demands a ransom payment (usually in cryptocurrency) in exchange for the decryption key. Modern ransomware often includes 'double extortion' — attackers also steal data before encrypting it, threatening to publish sensitive information if the ransom is not paid. For UK businesses, prevention through layered security controls is far more effective and less costly than responding to an active ransomware incident. Ransomware among UK businesses more than doubled from less than 0.5% to 1% — approximately 19,000 businesses affected. 70% of UK ransomware attacks resulted in data being encrypted — up from 46% in 2024.

How to Protect Your Business from Ransomware

Effective ransomware protection requires multiple layers working together.

Email Security

Phishing emails are the most common delivery mechanism for ransomware. Advanced email filtering and DMARC/SPF/DKIM authentication reduce the risk significantly.

Endpoint Detection (EDR)

EDR monitors device behaviour in real time, catching ransomware before it can encrypt files — even if the malware is brand new and unknown to signature-based tools.

Tested Backups

Immutable, air-gapped backups that are regularly tested are your last line of defence. If ransomware gets through, backups let you recover without paying.

Staff Awareness

Training staff to recognise phishing emails and suspicious links reduces the likelihood of ransomware gaining initial access.

Patch Management

Keeping software and operating systems updated closes the vulnerabilities that ransomware exploits to spread across networks.

24/7 Monitoring

Security Operations Centre monitoring detects ransomware activity in its early stages — before encryption begins — enabling rapid containment.

Ransomware Response: Pay vs Recover vs Prevent

The cost and outcome of different approaches to ransomware.

Feature
Pay Ransom£50K–£500K+
Recover (No Backup)£20K–£200K+
Prevent (Managed)£15–£25/user/moRecommended
Data recoveredMaybe (no guarantee)PartialN/A (attack prevented)
DowntimeDays to weeksDays to weeksMinimal
Legal/regulatory riskHighHighLow
Reputational damageSignificantSignificantNone
Funds future attacks

Ransom amounts and recovery costs vary significantly based on business size and attack severity.

Frequently Asked Questions

Protect Your Business from Ransomware

A free security assessment identifies your ransomware risk and recommends practical improvements.