How do supply chain attacks affect UK businesses?

Only 14% of UK businesses formally review cyber risks from their immediate suppliers. 35.5% of all global data breaches in 2024 originated from third-party compromises. Supply chain attacks add an average of £241,620 to the total cost of a breach and take 267 days to detect and contain.

What is the most common type of cyber attack in the UK?

Phishing is the most common attack type, identified by 85% of businesses that experienced a breach (DSIT 2025). Phishing accounts for 93% of cyber crimes against businesses. AI-powered phishing has driven a 204% increase in phishing emails delivering malware in 2025.

Is Cyber Essentials certification worth it?

Organisations with Cyber Essentials certification are 92% less likely to make a claim on their cyber insurance. Certification is mandatory for UK government contracts involving sensitive data. Only 3% of UK businesses are currently certified, giving certified businesses a competitive advantage.

What is ransomware and should UK businesses be worried?

Ransomware is malicious software that encrypts your data and demands payment for its return. Approximately 19,000 UK businesses were hit by ransomware in 2025. The median UK ransom demand has doubled to $5.37 million, and average recovery costs reach $2.58 million excluding the ransom itself.

Comparison

Microsoft Teams Phone vs Zoom Phone: Which Is Best for UK SMEs?

A practical comparison for UK businesses — covering features, costs, and which option suits different requirements.

Key Facts

99.9%of compromised accounts had not enabled MFA (Microsoft)

19,000UK businesses hit by ransomware in the past 12 months

92%less likely to claim on cyber insurance with Cyber Essentials

49%of UK businesses have a basic cyber security skills gap (DSIT)

Last updated: March 2026

Microsoft Teams Phone vs Zoom Phone

Feature	Microsoft Teams Phone	Zoom Phone
Best For	Depends on requirements	Depends on requirements
UK Availability	Widely available	Widely available
Typical Cost	Varies	Varies
Complexity	Varies	Varies

When to Choose Each Option

Guidance based on your business requirements.

Choose Microsoft Teams Phone When

Your business has specific requirements that favour this approach. Budget and resources align with this solution. Your existing infrastructure supports it

Choose Zoom Phone When

Your business needs a different approach. You have different budget considerations. Your team has relevant experience

Cost Considerations

Both Microsoft Teams Phone and Zoom Phone have different cost profiles. The right choice depends on your business size, existing infrastructure, and specific requirements. AMVIA can help you evaluate which option delivers the best value for your situation.

The AMVIA Recommendation

If your business uses Microsoft 365, Teams Phone via Direct Routing is our recommendation. It gives you full PSTN calling within the Teams app your team already uses, without additional collaboration tool licences. AMVIA provides Teams Direct Routing from £5 per user per month — significantly cheaper than Zoom Phone for M365-centric businesses.

Get a Teams Calling Quote