Is Fibre Broadband Right for Your Business?
Most UK businesses should be on fibre broadband. The question is which type: FTTC, FTTP or a leased line. This guide walks through the decision process — factoring in team size, cloud usage, upload requirements and reliability needs — to help you identify the right connectivity option for your business.
Matt Cannon
Managing Director
The word 'fibre' covers a range of different broadband technologies, and the right one for your business depends on a set of factors that are specific to your operations. FTTC, FTTP and leased lines all use fibre in some part of their network, but they deliver very different levels of performance, reliability and cost. Understanding the differences — and how they map to your specific requirements — is the starting point for making the right decision.
The Three Main Options
FTTC: Fibre to the Cabinet
FTTC runs fibre from the exchange to a street cabinet, then copper from the cabinet to your building. It is the most widely available broadband technology in the UK, delivering typically 40–80Mbps download and 8–20Mbps upload.
Right for: Small offices of 1–15 staff with standard cloud workloads, where FTTP is not yet available
Not suitable when: Your team is larger, upload speeds are a bottleneck, or you have experienced reliability issues
FTTP: Full Fibre to the Premises
FTTP runs fibre all the way to your building, removing the copper last-mile entirely. Download speeds of 150Mbps–1Gbps are available, with substantially better upload speeds than FTTC and more consistent performance throughout the day.
Right for: Businesses of 5–60 staff with heavy cloud usage, Teams/Zoom meetings, hosted VoIP or significant file transfer needs
Not suitable when: You need guaranteed bandwidth with contractual SLA backing, or your team is large enough that shared-access contention becomes a concern
Leased Line
A leased line is a dedicated, symmetric fibre circuit connecting your premises directly to the provider's network. No sharing, guaranteed bandwidth and a strong SLA with defined response and repair times.
Right for: Businesses of 20+ staff where internet reliability has a direct commercial cost, or any organisation hosting services, running significant VoIP workloads, or operating with multiple simultaneous heavy users
Not suitable when: Your bandwidth needs are modest or you cannot justify the £199–£500+/month cost of a dedicated circuit
The Decision Framework
Step 1: How Many Staff Use the Connection Simultaneously?
- 1–10 staff: FTTC or lower-tier FTTP is typically sufficient
- 10–30 staff: FTTP (300–500Mbps) is appropriate in most cases
- 30–80 staff: FTTP 900Mbps or a leased line — depends on workload intensity
- 80+ staff: A leased line or multiple circuits is almost always the right answer
Step 2: What Are Your Upload Requirements?
FTTC offers modest upload speeds (8–20Mbps). FTTP provides better upload (30–100+Mbps) but still asymmetric. A leased line provides equal upload and download.
If your business regularly transfers large files outbound, runs hosted services, or has heavy Teams/Zoom usage with multiple rooms, upload speed is a primary consideration rather than an afterthought.
Step 3: What Is the Commercial Cost of Downtime?
For a sole trader, a few hours of outage is inconvenient. For a 40-person professional services firm where all client work happens in cloud systems, the same outage could cost thousands of pounds. The stronger your dependency on internet connectivity, the more the SLA protections of a leased line are worth.
Step 4: What Is Available at Your Address?
Availability narrows the options. FTTP is not yet universally available; leased line pricing varies significantly by location. Running an availability check across all networks for your specific address is the only way to know what your actual options are.
What AMVIA Recommends
Our general position is that any business with five or more staff should be on at least business FTTP rather than FTTC. For businesses with 15–20 or more staff using cloud-based systems heavily, a leased line quotation should always be requested alongside FTTP, because the price gap is often smaller than expected and the performance difference is substantial.
We check availability and compare pricing across all major networks for our clients as part of every connectivity review — no single technology or provider fits every business, and the right answer is always location- and requirement-specific.
Not Sure Which Broadband Option Is Right for You?
Answer a few questions about your team size and requirements and AMVIA will recommend the right connectivity product for your business.
Frequently Asked Questions
Yes, in some circumstances. FTTC remains adequate for small offices of fewer than 15 staff with moderate cloud workloads. However, where FTTP is available at a reasonable price (which it now is in most urban areas), upgrading to full fibre is almost always the better long-term decision, even for smaller businesses.
FTTP delivers two to ten times the download speed of FTTC depending on the tier chosen, and proportionally much better upload speeds. In practice, the consistency improvement is as important as the raw speed — FTTP delivers more stable performance throughout the day compared to FTTC, which can fluctuate during peak hours. <strong>Area 3</strong>: 46% of UK postcode sectors — limited competition; Openreach must provide dark fibre at cost-based prices <em>(ISPreview)</em>
As a rough guide, businesses with 20 or more staff relying heavily on cloud applications should at minimum request a leased line quotation alongside FTTP. The right answer depends on your specific workloads — a 15-person legal firm running all client work in cloud platforms may need a leased line; a 30-person team with mixed office and remote working may manage well on FTTP.
Yes. Both FTTC and FTTP support VoIP and hosted phone systems. The important factor is upload bandwidth and consistency, not raw download speed. FTTP is generally preferable for offices with 10+ simultaneous VoIP users. For larger deployments, a leased line provides dedicated upload bandwidth that broadband products cannot guarantee.
Yes. Upgrading your broadband connection does not affect your phone numbers. If you are using a separate VoIP phone system, your numbers are managed through your VoIP provider independently of your broadband circuit. If you have a traditional PSTN line bundled with your broadband, the phone service transitions separately.
Related Reading
FTTC Speeds Explained: What Can Your Business Expect?
How FTTC speeds vary by distance and workload, and the indicators that you are ready to upgrade.
FTTP Checker: Can Your Business Get Full Fibre?
Check full fibre availability at your business address across all major UK networks.
100Mbps Leased Line: Costs, Speeds & Providers Explained
What a leased line offers over fibre broadband and what it costs for UK businesses.